Housing FAQs

HOW DO I MAKE A HOTEL RESERVATION?

To reserve your hotel for the NATPE Market & Conference please use the NEW RESERVATION link.  Simply enter your arrival and departure dates and the available hotels, room rates, and cancellation policy will be displayed.

HOW DO I MAKE A CHANGE OR CANCEL MY HOTEL RESERVATION?

Hotel changes, including cancellations, need to be made online using the MODIFY RESERVATION before January 13, 2022.  After January 13 you will need to contact your hotel directly.

HOW DO I MAKE A SPECIAL REQUEST?

Please use the MODIFY RESERVATION to add a special request to your hotel reservation.  Note, NATPE does not guarantee special requests, but the hotel will make its best effort to accommodate you.

HOW CAN I GET A SPECIFIC ROOM OR TOWER AT THE FONTAINEBLEAU?

NATPE does not contract specific towers for hotel sleeping rooms.  The standard rooms do not guarantee bed type, view, or building.  The Junior Suite or One Bedroom Suite is located in either the Tresor or Sorrento tower.   

Please use the MODIFY RESERVATION to add a special request to your hotel reservation.  Note, NATPE does not guarantee special requests, but the hotel will make its best effort to accommodate you.

WHEN WILL MY WAITLISTED NIGHT BE CONFIRMED?

Should your hotel reservation contain certain nights that are currently wait listed, rest assured we are working to complete your reservation as quickly as possible.  You will receive an updated acknowledgement once your reservation is confirmed in its entirety.

WHAT IF MY DATES ARE NOT AVAILABLE ONLINE?

If you want to extend your stay over dates not available online, please contact us at natpe@conferencedirect.com. 

HOW CAN I BOOK MULTIPLE ROOMS?

If you need to make room reservations for a group of ten rooms or more, please contact us with your request at natpe@conferencedirect.com. 

WHAT IS THE CANCELLATION POLICY?

WHEN WILL MY CREDIT CARD BE CHARGED?

When making a reservation online, you are required to provide a valid credit card as a form of guarantee.  It will not be charged immediately.  When and if the card held as a guarantee will be charged varies by hotel as noted below.

IS MY DEPOSIT REFUNDABLE?

HOW DO I PAY FOR MY HOTEL ROOM BEFORE THE CONFERENCE?

If your organization requires expenses, such as room and tax, charged to a credit card prior to arrival please email natpe@conferencedirect.com.  We will provide instructions for you to complete and submit a Credit Card Authorization form directly to the hotel.  The guest must still supply a credit card at check in.

HOW DO I GET A HOTEL INVOICE?

The NATPE Market & Conference does not provide invoices.  A hotel acknowledgement will be sent to you via email upon completion of the hotel reservation outlining the rates and tax policy.  You will receive a detailed folio from the hotel upon check out which itemizes all hotel related charges.

WHEN CAN I CHECK INTO MY HOTEL?

All guests arriving before designated check in will be accommodated as rooms become available. 

HOW MUCH IS PARKING?

Public Parking can be found nearby at the Tower 41 Parking Garage at 4101 Pine Tree Drive, Miami Beach.  General parking fees are $1.00 per hour and can be paid with cash or credit card.

To receive discounted Hotel Parking Rates you must show your NATPE badge.  This is a flat rate for NATPE participants and also applies to overnight parking. 

All rates are subject to change.

Circa 39 Miami Beach                                      

          Offsite Daily Self-Parking                        $40.00 (plus tax) per day
          Offsite Overnight Self-Parking                 $40.00 (plus tax) per night

Eden Roc Miami Beach                                   

          Daily Valet (no in/out)                             $49.00 (plus tax) per day
          Overnight Valet                                      $49.00 (plus tax) per night

Fontainebleau Miami Beach                            

          Daily Valet (0-5hrs)                                 $30.00 (plus tax) per day
          Daily Valet (over 5 hours)                       $49.00 (plus tax) per day
          Overnight Valet                                      $46.00 (plus tax) per night

Grand Beach Hotel                                          

         Daily Valet                                             $44.00 (plus tax) per night
         Overnight Valet                                      $44.00 (plus tax) per night

Holiday Inn Miami Beach                                 

Self-Parking                                           $38.00 (plus tax) per night
          Overnight Valet                                      $40.00 (plus tax) per night

Hotel Croyden Miami Beach                  

Offsite Self-Parking                                Rates vary

The Confidante Miami Beach                                                                               

Daily Valet (out by 10pm)                       $25.00 (plus tax) per day
          Overnight Valet                                      $37.00 (plus tax) per night

Radisson Miami Beach                                    

          Daily Valet (8hrs max)                            $22.00 (plus tax) per day
          Overnight Valet                                      $43.00 (plus tax) per night

HOW CAN I ARRANGE SHUTTLE SERVICE?

NATPE does not provide airport or conference transportation.  However, if you would like to schedule your own transportation you may contact Super Shuttle Transportation at 305-871-2000